Terms of Service

Last updated: March 2025

Welcome to DinnerPlan, a product of 3211 Labs. By using DinnerPlan (“the Service”), you agree to these Terms of Service (“Terms”). Please read them carefully.

1. The Service

DinnerPlan is a meal planning tool that generates personalised weekly dinner plans, shopping lists, and related features for household use. The Service is provided as a web application accessible at dinnerplan.3211labs.com.

2. Accounts

To use DinnerPlan, you must create an account with a valid email address and a 4–6 digit PIN. You are responsible for keeping your credentials secure. One account is intended per household.

You must be at least 18 years old to create an account.

3. Free Trial & Subscription

New accounts receive a 14-day free trial with full access to all features. After the trial period, a paid subscription is required to continue using the Service.

Subscription pricing is displayed on our website and may change with 30 days’ notice. You may cancel your subscription at any time, and access will continue until the end of your current billing period.

4. AI-Generated Content

Meal plans, recipes, and suggestions are generated by our meal planning engine. While we aim for accuracy:

• Recipes are suggestions, not professional dietary advice
• Always verify ingredients against known allergies and dietary requirements
• Nutritional information is approximate and not guaranteed
• We are not responsible for adverse reactions to suggested meals

DinnerPlan is not a substitute for professional dietary, medical, or nutritional advice.

5. Acceptable Use

You agree not to:

• Share your account credentials with others
• Attempt to access other users’ data
• Use the Service to abuse, overload, or interfere with our systems
• Reverse-engineer or extract the underlying systems or algorithms

6. Data & Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your data.

7. Account Deletion

You may delete your account at any time from the Settings panel within the app. Deletion is permanent and removes all your data including meal plans, preferences, favourites, and pantry items. This action cannot be undone.

8. Service Availability

We aim to keep DinnerPlan available and reliable, but we do not guarantee uninterrupted access. The Service may be temporarily unavailable for maintenance, updates, or due to circumstances beyond our control.

9. Limitation of Liability

To the maximum extent permitted by law, 3211 Labs is not liable for any indirect, incidental, or consequential damages arising from your use of the Service. Our total liability is limited to the amount you have paid for the Service in the 12 months preceding the claim.

10. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated via the app or email. Continued use of the Service after changes constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of New South Wales, Australia.

12. Contact

For questions about these Terms, please contact us at support@3211labs.com.